We hope you are delighted with your order – if you are not satisfied you may return within 7 days.
• Return approval must be requested within 7 days and you will then have a further 7 days to return the unsuitable item.
• Please note, returns will not be accepted if the item is not returned in their original condition and packaging with tags attached.
• Returns are at the expense and responsibility of the customer.
• Refunds will be processed once Jewels Park receives the returned item.
• Refunds are not accepted for custom orders (Engraving, any kind of customisation).
To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.